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FAQ
Our devices are configured for the most common types of hearing loss right of out the box - they're also very easily adjustable (as shown in the user manual). Generally, they work for most of our customers as is. If your hearing loss isn't as common and our device isn't the right solution for you, no worries - let us know within 100 days of receiving your hearing aids and we will refund you in full as part of our "Restore Your Hearing Guarantee"ription
Hearing aids are FDA-registered, Class I. This means they are considered to have the least amount of risk and are safe for use. Other hearing aids with a higher classification have potential risks including an over-amplification of sound and a ringing in the ears (also known as tinnitus)
We include a variety of sized earbuds with your order, allowing you to find your perfect fit. If the provided ear buds don't fit, let us know and we'll send more sizes!
We offer both rechargeable as well as replaceble batteries! If you select rechargeable, your hearing aids will come with a charging dock. Our hearing aids can reach a full charge in as little a 4 hours and you can expect up to 2 days of continuous use on a single charge.
Our heaing aids definitely help with tinnitus! It's not a cure, but our hearing aids boosts the sound around you to help overcome the sound of tinnitus and make it less noticeable.
Hearing loss is complex and there isn't one perfect solution for everyone. We get it. That's why we offer a 30-day money-back guarantee. If for any reason you are not satisfied with your purchase, simply contact us within 30 days of receiving it.
Did you know that two-thirds of the cost of most hearing aids is paying the salary of a doctor or audiologist? Doesn’t seem fair, does it? That's why we cut out the middle men and sales offices to offer you state of the art hearing aids at a fraction of what most companies charge. Now you can get premium and high end hearing aids without breaking the bank!